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Holiday Insurance - Tailored to you!

At Caledonian Travel, we always do everything we can to ensure your holiday runs as smoothly as possible from start to finish. For this reason, we strongly recommend you take out holiday insurance to ensure you’re prepared for the unexpected.

For all holidays to mainland Europe we require all holidaymakers to take out some form of Holiday Insurance.

To provide you with a travel insurance policy designed with our customers in mind, we’ve teamed up with specialist insurance providers Towergate Chapman Stevens. Some of the benefits of our insurance policy include:

•  All ages are considered
•  24-hour English speaking emergency assistance

If you take out our insurance when booking your holiday the price of the insurance premium will be added to your holiday cost. Your statement of cover and status disclosure document will be sent to you with your booking confirmation.

National Holidays Tours Limited t/a Caledonian Travel is an Appointed Representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. Details correct at time of press.


You may already possess alternative insurance policies for some or all of the benefits provided by this product. It is your responsibility to investigate this. We will not provide you with advice about the suitability of this product however we are happy to provide you with factual information to help you make an informed choice. All policies have exclusions and restrictions to them. It is very important that you understand these and only purchase the policy if you are happy that you and every member of your party meet the eligibility criteria.


If you or anyone else named on the policy has not been a resident in the UK for the past 6-months our policy cannot cover you.

Significant Exclusions

• Where the claim amount is the same or less than the excess.
• Travelling against the advice of your GP.
• If you no longer wish to travel.
• Any pre-existing medical conditions that have not been declared to the insurer where you are travelling to destinations outside of the United Kingdom, the Channel Islands, the Isle of Man and Eire.

If the policy does require you to declare your pre-existing medical conditions then you will need to call Towergate on 0344 8921698. It is your responsibility to declare your pre-existing medical conditions when required. Failure to disclose may result in any claim being declined.

Sports & Hazardous Activities

If you intend to take part in any sports or hazardous activities please call us. We will contact Towergate on your behalf to confirm whether the policy can be extended to cover your planned activity or activities. Additional terms and premium may apply.

The policy also contains the following main exclusions:

• Any existing medical conditions unless they have been declared to and accepted by the insurer.
• Your participation in any sports. Manual work or hazardous activities and work during the trip unless they have been declared to and accepted by the Insurer.
• Suicide or the wilful exposure to exceptional personal risk.
• Stress, anxiety or depression unless it has been diagnosed as such by a consultant or expert in that field.
• Travel against the advice of the carrier, any other public transport provider, the Foreign Office or the World Health Organisation.
• Riding motorcycles where the engine size exceeds 125cc.
• The bankruptcy / liquidation of the tour operator, travel agent or transportation company with whom you have booked your trip.

Cooling-off period

If upon receiving your policy, you decide our insurance doesn’t meet your requirements, you can cancel for a full refund by returning it within 14 days of issue or before travelling (whichever is sooner), providing you have not made a claim.

Full details are contained within your policy information.

View policy details

Holidays Insurance Premiums (£pp)
Holiday Duration UK Mainland & holidays with day excursion(s) to the Continent Ireland Mainland Europe
2 Days £12 - -
3 Days £14 £18 £20
4 Days £16 £20 £24
5 Days £20 £26 £30
6 Days £23 £30 £31
7 Days £25 £30 £33
8/9 Days £28 - £37
10-15 Days - - £44

Children 2-12 yrs, 50% discount off premiums above.
Please note: All premiums are per person and inclusive of 20% IPT.

Summary of Benefits & Excesses (per person)

Cover Section

Sum Insured / Benefits

Personal Accident Up to £7500 Nil

Hospital Benefit

Up to £300

Medical Expenses Up to £5,000,000

£15 holidays under £100

£50 holidays over £100

Cancellation or Curtailment Up to the total invoice cost

£15 loss of Deposit and holidays under £100

£50 holidays over £100

Emergency Home Assistance Up to £200 per household


Holiday Abandonment Up to the total invoice cost

£15 holidays under £100

£50 holidays over £100

Delayed Travel Up to £60 Nil
Missed Departure Up to £300 Nil
Personal Property Up to £500 £60
Personal Money Up to £200 £60
Delayed Baggage Up to £100 Nil
Personal Liability Up to £1,500,000 Nil
Legal Expenses Up to £25,000 Nil
Loss of Passport Up to £200 Nil
This is a summary of cover only. Full terms and conditions are as per the policy wording, a specimen of which is available on request.

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